1 reviews | Active since Aug 2011
Nappies giving our children rash on private area
I bought Huggies nappies at Checkers four ways mall. They were on special for 2 jumbo size packs.<br> <br> After a couple of times of use my 10 month old daughter started developing a rash in her lower region. At that time we assumed it was a reaction to something else or maybe she needed more lotion or powder. <br> <br> That was not the case.<br> <br> My wife's sister had also purchased the same product from a different store I the east rand and my niece had also developed the same rash in her private area. This was also evident on my wife's friend child. <br> <br> This is when I knew it was not the issue from the children but of the product being used.<br> <br> On the 02.03.16 I called the Huggies customer care line, gave them all the info required. The resolution I received from them after relaying the whole story is that I should give them my home address and they will send me more Huggies .<br> <br> I think this was just an attempt to close my mouth after they have sold the public infectious nappies.<br> <br> I am deeply saddend by the way Huggies has chosen to handle this situation. <br>
Thank you very much for your comments and concerns. We value our Customers and their feedback and appreciate the time it takes for a parent to contact us and speak to us. We want to reassure you that we are taking the matter very seriously. As a responsible manufacturer, our biggest priority is the wellbeing and safety of the families who use our product.
We will be in contact with you shortly.
Kind Regards
Janet
Thank you very much for your comments and concerns. We value our Customers and their feedback and appreciate the time it takes for a parent to contact us and speak to us. We want to reassure you that we are taking the matter very seriously. As a responsible manufacturer, our biggest priority is the wellbeing and safety of the families who use our product.
We will be in contact with you shortly.
Kind Regards
Janet
