Its my number

I am a little disapointed that the response that you give me is that someone would say that I am not available on my own number...! rather strange...! you said that you would send me a voucher to replace faulty products that you manufacture. I would receive it as per normal Postal delivery - That was 9 October - it is now 27 October and I have not received anything yet. so you dont have to send it If you really dont want to- I thought complaining would get your eyes open to **** that you ar selling.