LA
Liezl A

1 reviews | Active since Feb 2016

04 Aug 2016, 07:23

Highly disappointed

<p>I noticed one of the buggies gold for boys nappies did not have a sticky waist band as well as have a hard cardboard substance on the inside of the nappies. I called the customer service team and the lady offered a R80 voucher to replace the nappies, I feel very unhappy that you think this can replace something so serious. I was afraid to put the nappies on because I was afraid for an infection for my son and it so surprising how this serious matter can be taken up so lightly.</p>

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Replies (1)
Huggies
Huggies's reply04 Aug 2016, 07:34
Official

Thank you very much for your comments and taking the time to write to us. We value our Customers and their feedback, a consultant will be in contact with you shortly.

Kind Regards

The Huggies Customer Care Team

Best regards,