CM
Cynthia M
1 reviews | Active since Aug 2011
24 Feb 2015, 21:37
Faulty nappies
I bought Huggies nappies, Gold 4 plus for boys this week from Toys r us in Woodmead. Batch no, ***. Every nappy in this pack is faulty, the left flap keeps on falling of, and believe me I don't pull the flap hard. Even at my son's creche they have complained that the left flap keeps falling off. Never ever have I had such an experience with huggies nappies. I used to use them on my daughter who is now three and also on my son who is 9 months. How do I get my refund because it is clearly a factory problem, not the shops? Out of 54 nappies I'm still left with 40, what must I do with them? I'm so dissapointed , don't they do quality checks at Huggies?
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Huggies's replyOfficial
25 Feb 2015, 07:46Hello malingcy,
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you shortly to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you shortly to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Best regards,
Huggies's reply25 Feb 2015, 07:46
Official
Hello malingcy,
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you shortly to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you shortly to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Best regards,