TM
Trevelyn M
1 reviews | Active since Jan 2015
03 Sept 2015, 17:29
Factory defects
I bought Huggies Dry comfort nappies a few weeks ago while on special as I don't usually use the brand. As I used the nappies - almost 1 out of 5 nappies had a factory defect. Some of the elastics came off and on the others the sides were glued. I was really disappointed. Doesn't the company do quality checks before sending out their products. I felt so conned, essentially I was sold Factory defects/rejects.
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Huggies's replyOfficial
04 Sept 2015, 08:00Hello jd@1,
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you this morning to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you this morning to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Best regards,
Huggies's reply04 Sept 2015, 08:00
Official
Hello jd@1,
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you this morning to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Thank you for your comments and taking the time to write to us. As we value our Customers and their feedback, a consultant will be contacting you this morning to obtain the necessary details and information we require to assist you.
I hope you have a lovely day.
Kind Regards
Janet
Best regards,