JA
Jade A

1 reviews | Active since Nov 2016

15 Sept 2017, 10:49

Disgusted with the product once again

ONCE AGAIN I AM LOGGING A COMPLAINT ABOUT YOUR PRODUCT

I AM FURIOUS HAVING TO ONCE AGAIN SEE MY DAUGHTER SUFFER !!!!! SHE IS A YEAR OLD AND IMAGINE THE DISCOMFORT SHE HAS.

I LOGGED A COMPLAINT BEFORE ABOUT YOUR PRODUCT AND IT GIVING MY CHILD A EXTREMLY BAD RASH/ CHEMICAL BURN . WHICH I WENT TO THE DOCTOR FOR IT WAS BAD .

YOU ISSUED ME WITH VOUCHERS TO REPAY ME FOR YOUR PATHETIC PRODUCT HARMING OUR CHILDREN YET NOW AGAIN MY DAUGHTER HAS THE EXACT SAME RASH ! .

THE FIRST TWO BAGS I USED SHE WAS OKAY NOTHING WAS THERE UNTIL I OPENED THE 3RD BAG. I DONT KNOW WHAT THE PROBLEM IS WITH YOUR PRODUCT BUT I WILL NEVER USE HUGGIES AGAIN .

MY DAUGHTER IS NOW IN EXTREME DISCOMFORT AND WE ALL KNOW HOW THAT FEELS IMAGINE BEING A BABY AND FEELING THAT TYPE OF DISCOMFORT.

I SPOKE TO SOMEONE FROM YOUR HEAD OFFICE BEFORE NAMED JANET AND SHE SAID THAT IT CANNOT BE ANYTHING IN THE NAPPY BUT THERE IS SOMETHING TERRIBBLY WRONG . BECAUSE IT IS NOW HAPPENING FOR A SECOND TIME .THE FIRST COMPLAINT WAS ABOUT THE HUGGIES DRY COMFORT . AND NOW ITS THE HUGGIES PANTS !!

AS THIS NOW HAPPENED FOR A SECOND TIME TO ME AND MY DAUGHTER. SOMETHING HAS GONE EXTREMLY WRONG AND IS HARMING OUR CHILDREN .

I NOW SIT WITH A OPEN PACKET OF NAPPIES AND 3 CLOSED ONES WHICH I REFUSE TO USE ON MY CHILD!!! SHES IRRITATED AND KEEPS WANTING TO SCRATCH DOWN THERE BECAUSE IT UNCOMFORTABLE.

SOMETHING THAT IS IN YOUR PRODUCT IS CAUSING THIS. I DONT KNOW WHAT IT IS IF ITS JUST A FEW BATCHES THAT IS LIKE THIS OR WHAT.

LIKE I SAIDNTHE FIRST 2 BAGS I USED WHERE FINE NOTHING WAS WRONG IT WAS WHEN I STARTED USING THE 3RD BAG. AND I OURCHASED THEM AT CHECKERS IN N1 CITY.

THIS IS NOW THE SECOND TIME THAT MY DAUGHTER IS HARMED BY A PRODUCT OF YOURS AND IT IS THE SECOND TIME I HAVE TO GO TO A DOCTOR TO FIX SOMETHING THAT SHOULDNT BE HARMING OUR CHILDREN .

YOUR PRODUCT HAS INDANGERED MY DAUGHTER . I WILL TAKE THIS FURTHER. Jade.

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Replies (1)
Huggies
Huggies's reply15 Sept 2017, 12:26
Official

Thank you very much for your comments. We value our Customers and their feedback and appreciate the time you have taken to bring this to our attention. A consultant will be in contact with you directly to obtain the necessary details and information we require.

Kind Regards

The Customer Care Team