Disappointed

I am so disappointed in the service I have received from the customer care (Kimberley Clark) I complained about a pack of reject diapers in February, to date the issue has not been resolved, instead I am asked to resubmit images over and over again. I still have the reject diapers which I was asked to keep aside as collection will be arranged for it. Diapers are not Cheap!!! Especially the extra care range. Please sort out your stories and reimburse me for the rejects!