Bad service

I have been trying for to get hold of your customer service for almost 5 days now. I don’t know if i should expose this kind of service on all social media platforms and ban my child from your product. The worst part of it is the fact that i am getting no response from the facebook team. I have been loyal to huggies for 14 months now but with the kind of service, im really dissapointed and considering to change to another product. My contact number is *** or ***