AE
Aamina E

1 reviews | Active since Nov 2015

05 Sept 2016, 10:17

Awaiting Response for over 3 weeks !

<p>Huggies gold for girls has always been the number 1 nappy for me up until recently. My daughter uses the 4+ size. I had put on a nappy for her at night and by morning, she was restless and irratable, we realised that she had the nappy jelly all over her nappy area. On closer inspection, the side of the nappy was not sealed. You dont notice this when the nappy is dry. </p> <p> </p> <p>Recently i bought a pack of the new baby huggies wet wipes, which i always use. The one pack of wipes did not have an opening on top to use the wipes. </p> <p> </p> <p>I called huggies and spoke to a lovely lady. She told me to keep samples ready as a courier is going to pick it up. They never came after a week and so i called again and spoke to the lady. She once again said that they are coming but im still waiting. Its been over 3 weeks now. </p> <p> </p> <p>The baby expo was held in Durban recently and i bought over 10 boxes of huggies girls . Im just hoping i dont have a problem with them! </p> <p>Huggies has always been the best on the market . Please keep it that way ! </p>

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Replies (1)
Huggies
Huggies's reply05 Sept 2016, 10:45
Official

Good Day

Thank you very much for your comments. We will follow up with our Team and be in contact with you shortly.

Kind Regards

The Huggies Customer Care Team