GE
Gavin E
1 reviews | Active since Dec 2020
03 Dec 2020, 16:05
Huge Connect Huge *******ion
The worst Possible Company. Without any Doubt I believe they have learned from or are part of the *******ion in our Country. The most unbelievable service ever. To such an extent that I will now even be closing down my Capitec account as well and tough luck to them they can black list me for all they want I will never pay them a cent again. If they think I am going to deliver there ..... equipment to Centurion all the way from Struisbaai then they are more stupid.
Helpful (0)
Replies (3)0
Replies (3)
Huge Connect's replyOfficial
03 Dec 2020, 16:13Thank you for the time taken to write this review. We do apologise for the frustration in this regard. The matter will be investigated thoroughly, but it seems from your review that you're unhappy that you need to return our equipment at your cost. We have three options in this regard, via courier, self delivery or for us to collect at a fee. We'll revert once we've determined the facts.
Huge Connect's reply03 Dec 2020, 16:13
Official
Thank you for the time taken to write this review. We do apologise for the frustration in this regard. The matter will be investigated thoroughly, but it seems from your review that you're unhappy that you need to return our equipment at your cost. We have three options in this regard, via courier, self delivery or for us to collect at a fee. We'll revert once we've determined the facts.
GE
Gavin E's updateReviewer Update
03 Dec 2020, 16:52Well there we have it again. So have to pay to return what I was forced to use by Capitec in the first place and in the second place it was never mentioned the start. Oh and guess what Debit Orders you refuse to cancel and so too does Capitec. If I had canceled 8 months ago like I wanted to It would have cost me even more so I said I will just keep paying the monthly R125 until the contract expires. Oh Now not so easy although the contract expires on the 24th January You still insist That I give you February as a months Notice. So hey I reminded you over a month in advance I will not renew my contract and you must collect your equipment. You still want me to pay an extra month plus R2500 plus delivery of the machine to Centurion from Struisbaai. Good Luck I suggest you try speak to Capitec maybe they will correct their decision to go to bed with Huge Connect.
GE
Gavin E's update03 Dec 2020, 16:52
Reviewer Update
Well there we have it again. So have to pay to return what I was forced to use by Capitec in the first place and in the second place it was never mentioned the start. Oh and guess what Debit Orders you refuse to cancel and so too does Capitec. If I had canceled 8 months ago like I wanted to It would have cost me even more so I said I will just keep paying the monthly R125 until the contract expires. Oh Now not so easy although the contract expires on the 24th January You still insist That I give you February as a months Notice. So hey I reminded you over a month in advance I will not renew my contract and you must collect your equipment. You still want me to pay an extra month plus R2500 plus delivery of the machine to Centurion from Struisbaai. Good Luck I suggest you try speak to Capitec maybe they will correct their decision to go to bed with Huge Connect.
Huge Connect's replyOfficial
04 Dec 2020, 12:08Thanks again for your review. Please refer to the e-mail sent this morning where we proposed a remedy, which we trust will go some way to ease your frustration in this regard.
Huge Connect's reply04 Dec 2020, 12:08
Official
Thanks again for your review. Please refer to the e-mail sent this morning where we proposed a remedy, which we trust will go some way to ease your frustration in this regard.