SM
Silvia M
1 reviews | Active since Feb 2020
19 Aug 2020, 13:05
Durban company review of Huge Connect
I WOULDNT even give them 1 star. Shocking service, rude customer liason officer. After so many years of being with them, I am stopping. So rude, I have to return their equipment to Joburg. Excuse me but If I dont want to go with you anymore, wouldnt you fetch your own equipment? Want to charge me R 688 if they have to collect the equipment from me. Im paying R 118 for enhancement of internet...which actually does nothing....works very well without it. What ******* artists there are nowadays....and I cant get over how rude. So much for customer service!!!
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Huge Connect's replyOfficial
19 Aug 2020, 13:41Thanks for your review Silvia M. We understand your frustration in this regard. We'll investigate your situation as a matter of urgency and reply.
Huge Connect's reply19 Aug 2020, 13:41
Official
Thanks for your review Silvia M. We understand your frustration in this regard. We'll investigate your situation as a matter of urgency and reply.
Huge Connect's replyOfficial
20 Aug 2020, 15:09Apologies for the frustration in this regard Sylvia M. We trust that the telephonic discussions since yesterday have cleared any of the misunderstandings. Please feel free to contact us directly for any further queries you might have.
Huge Connect's reply20 Aug 2020, 15:09
Official
Apologies for the frustration in this regard Sylvia M. We trust that the telephonic discussions since yesterday have cleared any of the misunderstandings. Please feel free to contact us directly for any further queries you might have.