Unresolved Account Despite Full Payment – Poor Service from Cell C and HP Attorneys

I made full payment to HP Attorneys for my Cell C account and sent through proof of payment, yet I’m still receiving harassing and threatening emails from Nu Debt claiming I owe money.

I’ve emailed HP Attorneys several times about this issue, but no one has contacted me or resolved it. It’s unacceptable that after settling my account, I’m still being threatened with being handed over to the credit bureau.

This shows poor communication and coordination between Cell C, HP Attorneys, and Nu Debt. I urge them to fix this urgently and confirm that my account is paid and closed.