MB
Minnette B
1 reviews | Active since Oct 2009
03 Dec 2015, 17:02
Unauthorised deductions from my bank account
Hotspotter is one of the suppliers of Vodacom when you sign up a contract with Vodacom for a recent special they had on a Tablet. I did not sign up for the contract neither did I taken receipt of the Tablet from Vodacom. Since 1 August 2015 Hotspotter is deducting the amount of R 39.00 on a monthly basis from my bank account. On 2 December 2015 I've spoken to a lady, Kim at Hotspotter but she could not get access to their system to check my information. I need 5 months deductions to be refunded to me as I did not authorise any to be deducted from my bank account.
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Replies (1)Hotspotter's replyOfficial
07 Dec 2015, 13:40Hello minnette01,
Thank you for your enquiry.
An agent will contact you shortly.
Kind Regards
Hotspotter Team
Thank you for your enquiry.
An agent will contact you shortly.
Kind Regards
Hotspotter Team
Hotspotter's reply07 Dec 2015, 13:40
Official
Hello minnette01,
Thank you for your enquiry.
An agent will contact you shortly.
Kind Regards
Hotspotter Team
Thank you for your enquiry.
An agent will contact you shortly.
Kind Regards
Hotspotter Team
