BM
Botshelo M

1 reviews | Active since Mar 2017

27 Mar 2017, 21:28

Unauthorised Debit Orders

<p> </p> <p>Good Evening</p> <p>I want to cancel subscription, as I don't even known how subscribed but for three consecutive months money has been debited from my account.</p> <p>Last year I received a call from an MTN agent telling me that I qualify for a new phone and he took down my details and told me that he'll send me links to the additional packages like SOS, TechTrace, ect. and I said no, I never subscribed to anything nor did I even qualify for the phone but I'm being billed every month.</p> <p>Please cancel the subscription and it would be best if I could get my money returned to my account.</p> <p>Standard Bank: R135.00 HOTSPOTTERM****302289-5; from ***. 2017-03-02 Query? ********** 107</p>

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Replies (1)
Hotspotter
Hotspotter's reply31 Mar 2017, 11:13
Official

Good day

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.

An Escalation Agent will be in contact shortly.

Kind Regards

Hot Spotter Team