CJ
Cindy J

1 reviews | Active since Mar 2010

06 Jun 2016, 11:26

*****!!!!!!! No agreement signed, but deducting money each month

<p>Vodacom phoned me to find out if i'd like to purchase a internet/wifi bundle. I initally wanted it but realised i could get a better product elsewhere and telephonically told them i was not interested. Apparently as a value added offer, Hotspotter and Elite Mobile have now been deducting 2 x R49 and 2 x R39 off my bank account per month from October last year just shy of R200 per month!!!!!!!!!!. I did not sign an agreement with either Hotspotter or Elite Mobile. How is it possible that these companies could obtain my banking details to deduct these amount each month. This can only be seen as *****, but no nothing will happen to them because they hide behind call centers.</p>

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Replies (1)
Hotspotter
Hotspotter's reply06 Jun 2016, 11:29
Official

Thank you for your inquiry. An escalation agent will contact you shortly.

Kind Regards

HotSpotter Team