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I joined on 11 December 2014, but to date mt interaction with Hotelstay was as such:<br> <br> 2014-12-11 -Cold call from a Hotelstay salesperson, selling me membership subscription<br> 2014-12-13 -R1425.00 was deducted by Hotelstay from my account<br> 2015-03-17 -Received a call from a lady from Hotelstay. I informed her that I have not heard anything from the company since I joined and that I was unhappy<br> 2015-03-17 -I received an automated email with a blank image of a generic card on it<br> 2015-03-18 -I phoned Hotelstay customer care to find out what is my card number & password, how to make a booking, which restaurants are part of the Hotelstay program, procedures w.r.t. discounts from restaurants<br> I insisted that my membership commencement date be moved to the date on which I receive my membership number<br> <br> The guy on the phone was clueless and could not converse properly. He did note that my contact details was grossly incorrect on the system. I gave him my details again and he promised to immediately send me my membership details for an urgent booking.<br> I received nothing<br> <br> 2015-03-19 -I phoned Hotelstay customer care and held for 3 minutes while the machine told me that my call was 1st in line.