Memebership Card Non-Delivery

Early in the year, around February 2015 after much convincing and perseverance from the Hotel Stay Staff (named Tsepo Mosholi), I eventually took up a Classic Membership with the latter. As per common practice a fee was/is attached to such membership, which amounts to R3260.00. I paid this amount in two instalments, with the last instalment settled around May or so, which activated the membership.<br> As soon as the membership is activated, then a membership card was suppose to be sent to me, two weeks after. I'm a sad to say that to this day, I have yet to receive the Card. Furthermore, to add insult to injury I have been getting regular phone calls from Hotel Stay's sales staff offering me a membership, to which I have to explain my situation and frustration to them repeatedly, but yet again to no avail. This has shown me that they have no record of me in their system what's so ever. I took up this membership because of the convenience it \offered"";frustration and a waste of money. I'm no longer interested in their services and would like a full refund of my money.<br> <br> Kind regards<br> Solomzi Xintolo"""