DS
Dustin S

1 reviews | Active since Nov 2021

27 Nov 2021, 18:23

Emails just vanish with no explanation or solution

Would never recommend this company, Wednesday all my emails for this specific day (inbox and sent box) were Gona. They can’t recover the emails not tell me why it happened. Friday it happened again. All they keep telling me is they are business with it. Two days! and now when I get to work on Monday I have to ask all my clients to resend me the emails. Makes my business look ***********! All well we have no record of any information which is also in breach of the act that governs our industry.

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Replies (1)
Hostking
Hostking's reply04 Dec 2021, 17:16
Official
Hi Dustin, I see the problem  was related to your colleague requesting a restore of the account to previous date. Thereafter the issues occurred. We however have restored the emails and resolved this for you as you wanted. Hope all is satisfactory