TM
Themba M

1 reviews | Active since Mar 2014

23 Apr 2023, 15:54

Customer dissatisfaction - unhelpful staff over the weekend

Very unhelpful staff over the weekend. Your company needs to hire agents who are passionate about support and not just dismiss clients. Payment was settled and POP mailed to both *** and *** but online agents were unable to assist in activating services after authentic PDF POP from the bank was attached. Darrshan from Hostking Support needs to attend Customer Service course, very unhelpful and quick to dismiss clients.

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