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Dawie B
1 reviews | Active since Sept 2020
18 Sept 2020, 20:15
Worst Hosting company ever
This service provider boast that they are number 1 on Hellopeter, yet they do not even offer 24/7 service. I have received over 3000 spam emails over the last 72 hours, made numerous calls, yet they are unable to assist or fix the problem. I had technicians at my office twice from a reputable IT company and still Hostafrica insist that the problem does not lie with them. This company has been most unhelpful and unprofessional and I would not recommend them to anyone.
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Replies (2)0
Replies (2)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
18 Sept 2020, 21:57Hi Dawie
As per the ticket we opened with you, we are investigating this matter and will provide feedback to you shortly. Please also be reassured that we provide 24/7 support. We hope to have this matter resolved for you as quickly as possible.
As per the ticket we opened with you, we are investigating this matter and will provide feedback to you shortly. Please also be reassured that we provide 24/7 support. We hope to have this matter resolved for you as quickly as possible.
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply18 Sept 2020, 21:57
Official
Hi Dawie
As per the ticket we opened with you, we are investigating this matter and will provide feedback to you shortly. Please also be reassured that we provide 24/7 support. We hope to have this matter resolved for you as quickly as possible.
As per the ticket we opened with you, we are investigating this matter and will provide feedback to you shortly. Please also be reassured that we provide 24/7 support. We hope to have this matter resolved for you as quickly as possible.
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
22 Sept 2020, 14:31Dear Dawie,
We’re sorry to hear about your experience.
However, we've made a great effort to resolve your issue and make things right.
We hope for a prosperous relationship further,
Sincerely,
Michel
We’re sorry to hear about your experience.
However, we've made a great effort to resolve your issue and make things right.
We hope for a prosperous relationship further,
Sincerely,
Michel
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply22 Sept 2020, 14:31
Official
Dear Dawie,
We’re sorry to hear about your experience.
However, we've made a great effort to resolve your issue and make things right.
We hope for a prosperous relationship further,
Sincerely,
Michel
We’re sorry to hear about your experience.
However, we've made a great effort to resolve your issue and make things right.
We hope for a prosperous relationship further,
Sincerely,
Michel