S
Simthandile
1 reviews | Active since Feb 2026
19 Feb 2026, 03:50
Woke up with my website gone
Woke up with my website gone. My acount is ok, im not owing anything, no email was sent to notify me of any issue. Website just not working. They say they have 24/7 Technical Support but this isn't true coz I tries sending a ticket and no response. Im soo disappointed honestly
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Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
19 Feb 2026, 07:11Hi Simthandile
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply19 Feb 2026, 07:11
Official
Hi Simthandile
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team