ZI
Zarqa I

1 reviews | Active since Jul 2024

17 Jul 2024, 13:20

Well done and Thank You KRISHNA - HostAfrica Support

I had a technical issue with my HostAfrica account - needed assistance and logged in to the portal. I raised a ticket and given the urgency of the issue I also engaged the Chat Option. I was connected to AGENT KRISHNA. She was most helpful and a joy to work with! Her prompt understanding of the matter, swift action to resolve and comprehensively attending and resolving were very commendable. Krishna is a STAR! Within minutes my urgent matter was sorted and I am most grateful. Thanks for the help and truly appreciate the assistance.

Zarqa Ahmed Lawyer - Nairobi, Kenya

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Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply17 Jul 2024, 13:25
Official
Hi Zarqa

Thank you for the 5-star review. We’re pleased to know that Krishna helped you take care of your issue so promptly. Our support agents go above and beyond to ensure our clients are helped quickly and accurately. We'll make sure you continue to receive nothing but the best. 

We appreciate your support.

Happy hosting,
HOSTAFRICA Team