NE
Ndamu E
1 reviews | Active since Sept 2024
15 Apr 2025, 01:36
Unable to access client area just after registering a new domain
Just after purchasing a new domain on hostafrica.com, I am unable to login to the client area to manage my DNS settings. I was previously using an international provider and was looking forward to trying something local. Unfortunately, I was utterly disappointed with sloppy error messages which show the entire Stack trace of the error? It does not inspire a lot of confidence, and I believe the team can do better, and I hope they do!
Helpful (0)
Replies (3)0
Replies (3)HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
15 Apr 2025, 04:49Good day,
We sincerely apologize for the inconvenience caused. I can see that you have already opened a ticket regarding this matter, and we have responded to it. It appears that the error in the client area has been resolved. Kindly review the ticket and let us know if the issue still persists.
Regards
Hostafrica Team
Regards
Hostafrica Team
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply15 Apr 2025, 04:49
Official
Good day,
We sincerely apologize for the inconvenience caused. I can see that you have already opened a ticket regarding this matter, and we have responded to it. It appears that the error in the client area has been resolved. Kindly review the ticket and let us know if the issue still persists.
Regards
Hostafrica Team
Regards
Hostafrica Team
NE
Ndamu E's updateReviewer Update
15 Apr 2025, 12:01Thank you for the prompt response, much appreciated
NE
Ndamu E's update15 Apr 2025, 12:01
Reviewer Update
Thank you for the prompt response, much appreciated
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
15 Apr 2025, 13:43Hi, we do our best to ensure our clients’ issues are taken care of promptly and accurately. If you need help with anything else please let us know.
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply15 Apr 2025, 13:43
Official
Hi, we do our best to ensure our clients’ issues are taken care of promptly and accurately. If you need help with anything else please let us know.
