VD
Varesh D

1 reviews | Active since Jun 2013

26 Nov 2017, 22:50

Tried cancelling but still getting invoiced

I was new to server hosting but the way their website and billing process was setup made it was easy to understand and get going.

I am no longer in need of the services and would like to cancel. I still receive invoices though I attempted to cancel. My latest invoice number was 11548.

Looking forward to hear from you.

0
Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply27 Nov 2017, 16:30
Official

Hi,

Thank you for your review. I have checked your invoices and there are no more invoices that are outstanding. The lasts 2 open invoices were already cancelled after 2 month (since you stopped paying)

For next time: The best is to cancel the invoice from your Client Area. Then the service will get stopped immediately.

All the best

Support (at) hostafrica