EJ
Emmanuel J
1 reviews | Active since Nov 2012
16 Apr 2026, 08:48
Support Sucks
I have had a back and forth with them about accessing my domain since yesterday. another day and still no access
Helpful (0)
Replies (3)0
Replies (3)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
16 Apr 2026, 09:03Hi Emmanuel
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply16 Apr 2026, 09:03
Official
Hi Emmanuel
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
EJ
Emmanuel J's updateReviewer Update
16 Apr 2026, 09:49Well, well, well, I did get quite some amazing service after a review. The agent was so helpful and he didn't understand why my query has been pushed forward to billing. Honestly I had though of quitting Host Africa, but will give them another try. thanks to people who take their work seriously. My kudos go to Candice D Host Africa!
EJ
Emmanuel J's update16 Apr 2026, 09:49
Reviewer Update
Well, well, well, I did get quite some amazing service after a review. The agent was so helpful and he didn't understand why my query has been pushed forward to billing. Honestly I had though of quitting Host Africa, but will give them another try. thanks to people who take their work seriously. My kudos go to Candice D Host Africa!
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
16 Apr 2026, 09:56Hi Emmanuel, thank you for your feedback and for the update.
We’re really glad to hear that Candice was able to assist and turn your experience around.If you feel your experience has improved, you’re welcome to update your original review to reflect this. We truly appreciate your support and the opportunity to assist you better.
We’re really glad to hear that Candice was able to assist and turn your experience around.If you feel your experience has improved, you’re welcome to update your original review to reflect this. We truly appreciate your support and the opportunity to assist you better.
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply16 Apr 2026, 09:56
Official
Hi Emmanuel, thank you for your feedback and for the update.
We’re really glad to hear that Candice was able to assist and turn your experience around.If you feel your experience has improved, you’re welcome to update your original review to reflect this. We truly appreciate your support and the opportunity to assist you better.
We’re really glad to hear that Candice was able to assist and turn your experience around.If you feel your experience has improved, you’re welcome to update your original review to reflect this. We truly appreciate your support and the opportunity to assist you better.