P
Pauline
1 reviews | Active since Oct 2024
09 Oct 2024, 16:39
Poor
We have had our emails failing consistently since you took over from DEEP Africa. You are not accessible by way of phone which is really creating a barrier with clients. Please improve your services.
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Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
10 Oct 2024, 10:55Hi Pauline
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply10 Oct 2024, 10:55
Official
Hi Pauline
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team
Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.
We appreciate your understanding during this time.
Happy hosting,HOSTAFRICA Team