KP
Kyle P

1 reviews | Active since Jan 2024

21 Jun 2025, 17:06

Not user friendly

You can't log in with their two-factor authentication because the email with the code takes 2 hours!!!!

0
Replies (6)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply21 Jun 2025, 17:30
Official
Hi Kyle PrinslooThank you for bringing your issue to our attention. We apologise for the inconvenience this must’ve caused you. Please provide us with the ticket number for the issue logged with us so that it can be dealt with and prioritised.We look forward to solving this issue for you swiftly.Happy hosting,HOSTAFRICA Team
KP
Kyle P's update21 Jun 2025, 17:31
Reviewer Update
I would, if I could log in!!!!
KP
Kyle P's update21 Jun 2025, 17:31
Reviewer Update
I can’t even log a ticket!
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply21 Jun 2025, 17:39
Official
Hi

You can log a request by sending an email to ***, and our support team will promptly assist.

Happy hosting,HOSTAFRICA Team
KP
Kyle P's update22 Jun 2025, 13:04
Reviewer Update
I cant see the email address and once again no code is being sent!! backup code doesn't work!! your site is terrible
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply23 Jun 2025, 09:18
Official
Hi Kyle

Thank you for expressing your concern. Please know that we’re investigating right now and have escalated this to our Head of Support.

We appreciate your understanding during this time.

Happy hosting,HOSTAFRICA Team