ID #635553

This afternoon, Monicah W responded to my query. I'm not a techie, and therefore reaching out to Customer Service is sometimes met with techie feedback - which wasn't the case with Monicah. She answered all my questions with patience and professionalism. She answered a question I had on one of my products - showcasing her knowledge and desire to assist me. Thank you Monicah for your assistance - indeed, I enjoyed working with you - you brought a smile to my face this afternoon! Asante sana!!