HOSTAFRICA support following service migration
I would like to commend Zolani from HOSTAFRICA support for being tenacious in resolving my support case.
I am still miffed that HOSTAFRICA migrated my service with only 1 email giving 4-day's notice of the migration. In the melee of communications, it is too easy to miss these things. A countdown or similar would have helped draw attention to this.
Nevertheless, the clear mitigation was Zolani's consistent efforts to take me through the processes to get back on line.
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HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
31 Jan 2025, 07:39Hi Tim
Thank you for the awesome review. It’s good to know that Zolani managed to take care of business in such a pleasant way. Solving the problem is one thing, but making it a positive experience is something our support engineers do best.
We’re grateful for your support.
Happy hosting,
HOSTAFRICA Team
Thank you for the awesome review. It’s good to know that Zolani managed to take care of business in such a pleasant way. Solving the problem is one thing, but making it a positive experience is something our support engineers do best.
We’re grateful for your support.
Happy hosting,
HOSTAFRICA Team
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply31 Jan 2025, 07:39
Official
Hi Tim
Thank you for the awesome review. It’s good to know that Zolani managed to take care of business in such a pleasant way. Solving the problem is one thing, but making it a positive experience is something our support engineers do best.
We’re grateful for your support.
Happy hosting,
HOSTAFRICA Team
Thank you for the awesome review. It’s good to know that Zolani managed to take care of business in such a pleasant way. Solving the problem is one thing, but making it a positive experience is something our support engineers do best.
We’re grateful for your support.
Happy hosting,
HOSTAFRICA Team