wV
wimpie V
1 reviews | Active since Oct 2018
05 Sept 2022, 06:22
Hostafrica lost the domain
PLEASE PLEASE STAY AWAY. We had our somain for 20 years..Hostafrica neglected to renew the domain on their side even though the debit order was deducted.Now someone else registered that domain..We have lost ALL internet revenue because our mails cant work and we cant receive orders..If you trade and use your emails and domain as an revenue generator please get someone more profesional to host your domain..We will sue Hostafrica for the lost of revenue.Even after we requested the director to give us a call he hides behind his email support system and refuse to pock up the phone and give an explanation.
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Replies (1)HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
05 Sept 2022, 07:58Hi Wimpie
Thank you for raising your concern. We apologise for any inconvenience caused. We understand your plight and are currently investigating this issue so as to provide a favourable outcome for all parties involved.
Thank you for your understanding.
Happy hosting,
Ashwin
Thank you for raising your concern. We apologise for any inconvenience caused. We understand your plight and are currently investigating this issue so as to provide a favourable outcome for all parties involved.
Thank you for your understanding.
Happy hosting,
Ashwin
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply05 Sept 2022, 07:58
Official
Hi Wimpie
Thank you for raising your concern. We apologise for any inconvenience caused. We understand your plight and are currently investigating this issue so as to provide a favourable outcome for all parties involved.
Thank you for your understanding.
Happy hosting,
Ashwin
Thank you for raising your concern. We apologise for any inconvenience caused. We understand your plight and are currently investigating this issue so as to provide a favourable outcome for all parties involved.
Thank you for your understanding.
Happy hosting,
Ashwin
