HostAfrica - Exceptional Customer Service

It must be tough working for any support team/help desk - because I'm guessing, day in, day out, all they get are complaints or problems. I had occasion to contact HostAfrica when I was having site access problems. It turned out, as I kinda thought it would, that it was user finger trouble. But to figure that out, Ryno from the support team went through the whole process with me from start to finish. Found the problem. Helped me fix it. Then hung around to make sure all was good and I could get in and get on with it. So, when there are so many service providers, the differentiator has got to be customer service. My thanks to these guys. Ric