FJ
Francois J
1 reviews | Active since Aug 2022
18 Aug 2022, 07:53
Holding my properties hostage
All my properties were migrated to Hostafrica without my consent from my previous provider.
They are absolutely *********** and are holding me hostage by locking me out of all my servers. Only way to get access is via a password reset to an email they are hosting and I don't have access to. Just total don't care attitude.
4 days later the only reply I get to this is we are sorry to see you go.
Useless
Helpful (0)
Replies (1)0
Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
18 Aug 2022, 11:39Hi Francois
Thank you for expressing your concern. We apologise for the hurdles you've experienced during the migration. We've looked into your issue and it appears your email was not working. We've rectified the problem and you will have been contacted by our Head of Support to help assist in resolving this matter.
Thank you for your understanding.
Happy hosting,
Ashwin
Thank you for expressing your concern. We apologise for the hurdles you've experienced during the migration. We've looked into your issue and it appears your email was not working. We've rectified the problem and you will have been contacted by our Head of Support to help assist in resolving this matter.
Thank you for your understanding.
Happy hosting,
Ashwin
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply18 Aug 2022, 11:39
Official
Hi Francois
Thank you for expressing your concern. We apologise for the hurdles you've experienced during the migration. We've looked into your issue and it appears your email was not working. We've rectified the problem and you will have been contacted by our Head of Support to help assist in resolving this matter.
Thank you for your understanding.
Happy hosting,
Ashwin
Thank you for expressing your concern. We apologise for the hurdles you've experienced during the migration. We've looked into your issue and it appears your email was not working. We've rectified the problem and you will have been contacted by our Head of Support to help assist in resolving this matter.
Thank you for your understanding.
Happy hosting,
Ashwin