DK
Derrick K
1 reviews | Active since Dec 2018
11 Feb 2021, 15:46
Firewall Block
A bit frustrating because my IP get's blacklisted - which I then have to unblock. Only after 2-3 days was the firewall policy updated to Allow my IP address.
Other than that incident - service is GOOD!
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Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's replyOfficial
11 Feb 2021, 17:19Dear Derrick,
Thank you very much for your feedback and for taking the time to post this review.
It is indeed most frustrating to get blacklisted. Unfortunately, blacklisting is an automated event that triggered by certain activity. Seems you were blacklisted again after you unblocked yourself. So we're glad we could resolve your issue by whitelisting your IP.
Please do not hesitate to reach out again if you need assistance.
We appreciate your support too.
Sincerely,
Michel
Marketing & PR Manager
Thank you very much for your feedback and for taking the time to post this review.
It is indeed most frustrating to get blacklisted. Unfortunately, blacklisting is an automated event that triggered by certain activity. Seems you were blacklisted again after you unblocked yourself. So we're glad we could resolve your issue by whitelisting your IP.
Please do not hesitate to reach out again if you need assistance.
We appreciate your support too.
Sincerely,
Michel
Marketing & PR Manager
Best regards,
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply11 Feb 2021, 17:19
Official
Dear Derrick,
Thank you very much for your feedback and for taking the time to post this review.
It is indeed most frustrating to get blacklisted. Unfortunately, blacklisting is an automated event that triggered by certain activity. Seems you were blacklisted again after you unblocked yourself. So we're glad we could resolve your issue by whitelisting your IP.
Please do not hesitate to reach out again if you need assistance.
We appreciate your support too.
Sincerely,
Michel
Marketing & PR Manager
Thank you very much for your feedback and for taking the time to post this review.
It is indeed most frustrating to get blacklisted. Unfortunately, blacklisting is an automated event that triggered by certain activity. Seems you were blacklisted again after you unblocked yourself. So we're glad we could resolve your issue by whitelisting your IP.
Please do not hesitate to reach out again if you need assistance.
We appreciate your support too.
Sincerely,
Michel
Marketing & PR Manager
Best regards,