NS
Nandi S

1 reviews | Active since Oct 2014

10 Nov 2020, 16:06

Best customer support of a hosting provider I have experienced!

I am attempting to start my own web development company. I have my first client and signed them up with another host provider. However, I had so much bad experience with that provider that I decided to change hosting providers thus I contacted about 4 or 5 other hosting companies so that I could decide which one I will choose. HostAfrica came back to me the quickest (on a Sunday) and I was able to ask a lot of questions which they answered in less than an hour at most, whereas with the previous provider they did not resolve my issue for a week an a half. Also, the domain transferral was fast and all issues resolved in less than 24 hours. I am very happy I chose to transfer the domain HostAfrica!

0
Replies (1)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply10 Nov 2020, 16:17
Official
Dear Nandi,

Thank you very much for your positive feedback and for taking the time to post this review.

A warm welcome to the HOSTAFRCA family. I'm sorry to hear you had such an awful experience with another host, but now you're in good hands. It's an honour to host your new company, may it prosper.

Our team is committed to provide you with the best service and support in South Africa. We're always here and happy to help 24-7-365, so you can rest assured we've got your back.

We appreciate your support.

All the best,
Michel
Marketing & PR Manager