wN
warren N

1 reviews | Active since Jan 2015

20 Jan 2024, 14:29

Another broken promise and highly dissapointed

Again dissappointed renewed domain they invoice, I'm sitting hospital and now I won't pay again until this is sorted..

It's takes a phone call to find out if all is well.

Nah this time I won't remove my review this is *******... How do ppl work like this with nothing nothing even a 3p day account yet being with them over a year with endless problems cos staff dnt know how to handle crm

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Replies (4)
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply20 Jan 2024, 14:53
Official
 Hi  Warren 

Thank you for raising your concern. We apologise for any inconvenience caused. We understand your plight and are currently investigating this issue so as to provide a favourable outcome for all parties involved. 

Thank you for your understanding.

Happy hosting
wN
warren N's update20 Jan 2024, 15:22
Reviewer Update
Another waste of time, Russell calls and have no report and wants to make a point but doesn't even know the date of the day.. Please dismiss such I'll maanered personnel and serious look at your crm
wN
warren N's update26 Jan 2024, 12:22
Reviewer Update
And again now the owner micalhael calls and threatens me with legal action and canceling my hosting for asking for the service they promised..

So would you deal with a company where their owner doesn't believe in crm
HOSTAFRICA - Server, Web Hosting & Domains in South Africa
HOSTAFRICA - Server, Web Hosting & Domains in South Africa's reply26 Jan 2024, 12:37
Official
Unfortunately, the customer is not willing or able to pay certain invoices and accuses HOSTAFRICA wrongly of the mismanagement of the invoice handling. Hence, we have no other option than to cancel his hosting contract.