LG
Luyanda G

1 reviews | Active since Apr 2025

03 Nov 2026, 10:12

HostAfrica review from Luyanda Gola

I recently had the pleasure of receiving assistance from Zolani Matsolo when I needed help transferring my domains to HostAfrica.

He started assisting me last week and, although my query wasn't resolved before the weekend, he made sure to follow up and pick up where we left off. He even went the extra mile to call me, guide me through the process and explain every step, including why certain actions were necessary.

As someone who isn't particularly technical, I truly appreciated his patience and willingness to ensure I understood everything. He was passionate, enthusiastic, patient and genuinely committed to helping. He even took the time to explain some of the available packages, despite clarifying that he wasn't part of the sales team.

Zolani is truly an asset to the HostAfrica support team. This is what exceptional customer service looks like!

Bravo, Zolani! Keep shining Mhlekazi! 👏

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Replies (1)
HostAfrica  - Server, Web Hosting & Domains in South Africa
HostAfrica - Server, Web Hosting & Domains in South Africa's reply03 Nov 2026, 10:34
Official

Hi Luyanda

Thank you for the wonderful review. We're delighted to hear that you received helpful, professional, and patient support throughout your experience. Making sure our customers feel supported and that their issues are fully resolved is what our support team strives for every day.

We truly appreciate your support.

Happy hosting,

HostAfrica Team