1 reviews | Active since Jun 2016

08 Mar 2024, 09:50

Host Agents Cape Town

We booked a holiday in December 2023/Jan 24 in Cape Town through booking.com with a cost of R59,485 which included a R5000 breakage deposit, Firstly they falsely advertised a 3 bedroom as a 4 bedroom, on querying they said they will refund us for 1.5 nights because of this which is R10,215.94 + our R5000 breakage deposit as all was well on the pre departing inspecting. with a total of R15215.94 due to us 5-7 working days after checkout we were only paid R7280 after numerous phone calls, we are still being owed R7845.94 and Host Agents to date has not paid us and according to them it is settled, they literally ****** of us this money and are now refusing to pay, Please stay away from this ********* establishment!!

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Replies (1)
's update08 Mar 2024, 09:52
Reviewer Update
We had Dealt with Shanon Hopkins, we have a video call recording of him promising to pay us the money back but to date we have only received less than Half!