Hoover’s poor customer response

I bought a Hoover Compact Vac and in less than a year it packed up. I took it back to Builders warehouse to find out what to do, only to be told by Hoover that the 3 weeks it took for me to find out what to do with the unit put it 5 days out of the year warranty and that I must contact Hoover.

After 4 phone calls to Hoover I have not been able to speak to someone at Hoover and any message left is a waste of time. I have even contacted their overseas branches for help.

Beware