DM
Dineo M

1 reviews | Active since Jul 2015

07 Dec 2021, 15:16

bad customer service

I ordered through UBEREATS, my food was not delivered and I later saw a debit on my account. I called to store to enquire about my order, The person who answered was rude, did not want to call the manager and hung up on me. I called three times until i spoke to someone who would not give their name properly but I think his name is Kenny or something like that. He was rude, and told me off and would not assist, also hung up on me. The fourth time another lady answered and before i could give my order number told me they don't have it in store then hung up. The service was poor and they surely made it a point that i know that my money is worthless to them, and i will never order from them again. i regret the time wasted.

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Replies (1)
Honchos
Honchos's reply31 Jan 2022, 14:42
Official
Hi, please advise which store this was at and share your details with us at ***