AT
Alida T
1 reviews | Active since Sept 2015
01 Sept 2015, 12:09
Worst Service! Will never order anything again
I placed and paid for an order with homemark on 11/08/2015<br> After no delivery I phoned customer care 11 times, in which i was given the same response: a promise to return my call with feedback on the order. I have sent 2 emails also and have not yet received any feedback on emails or phonecalls. On the 12'th phonecall ( 25 August2015) i was promised delivery on 28 August 2015. I have not received my order on any communication with regards to the delay. <br> I will be seeking legal advice on this matter.<br> I will furthermore urge everyone not to order products from homemark again.<br> I am disgusted and dissappointed with this extremely poor service delivery
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Replies (1)Homemark's replyOfficial
03 Sept 2015, 13:54Hello ATreurnicht,
I apologize for the delay in receiving your order. I have been in contact with Noby and she informed me that she has been in contact with you regarding your order and the delay. Please be advised that your parcel has been dispatched to the couriers and you should expect delivery by Friday.
You are welcome to track your order online, www.thecourierguy.co.za using your delivvery tracking number: HMK28518.
Thank you for your patience.
Morne
I apologize for the delay in receiving your order. I have been in contact with Noby and she informed me that she has been in contact with you regarding your order and the delay. Please be advised that your parcel has been dispatched to the couriers and you should expect delivery by Friday.
You are welcome to track your order online, www.thecourierguy.co.za using your delivvery tracking number: HMK28518.
Thank you for your patience.
Morne
Homemark's reply03 Sept 2015, 13:54
Official
Hello ATreurnicht,
I apologize for the delay in receiving your order. I have been in contact with Noby and she informed me that she has been in contact with you regarding your order and the delay. Please be advised that your parcel has been dispatched to the couriers and you should expect delivery by Friday.
You are welcome to track your order online, www.thecourierguy.co.za using your delivvery tracking number: HMK28518.
Thank you for your patience.
Morne
I apologize for the delay in receiving your order. I have been in contact with Noby and she informed me that she has been in contact with you regarding your order and the delay. Please be advised that your parcel has been dispatched to the couriers and you should expect delivery by Friday.
You are welcome to track your order online, www.thecourierguy.co.za using your delivvery tracking number: HMK28518.
Thank you for your patience.
Morne
