Worst Business/Horrible Service

<p>I will never shop from Homemark again!!! I placed an order on 10/05/2016 (A month ago) for an IGIA Slimming Electro Pulse Massager. I received an email saying the product has been dispatched and I will receive it in 2-3 days. I contacted Homemark via email (received no repsonse) and called the call centre who said they will enquire with the warehouse regarding the delivery. I heard nothing and then called around a week later. When i called they told me the product is out of stock and they are sorry. I then demanded a refund and they said they would send a confirmation email to me on Friday the 3rd of JUne, which never happened. I did not receive my refund on the 6th of June as promised and have heard nothing. How do I get my refund or product? Do I need to issue a lawyers letter to Homemark?? I feel like they have ****** from me and I demand my refund of R254.95 plus my oppoerunity cost interest!!!! Nombi was the person I spoke to and she was beyond *********** </p>