BM
Bianca M
1 reviews | Active since Jul 2015
15 Jul 2015, 11:43
waste of money
Bought a comfort pedic pillow on 20 june 2015 for my husband as a fathers day gift from n1city mall, but this pillow falls flat and does not provide neck support at all. The homemark store does not assist me in anyway and told me to email [Email Removed] att morne/nozipho which I did on 30 june 2015 and had no response at all. Im still sitting with this useless pillow that does not serve its purpose and had no response from customer service homemark.<br> I want a full refund and not a credit or vouchers and plz no automized computer response.
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Homemark's replyOfficial
15 Jul 2015, 12:08Hello Biancamcm,
As per your telephonic conversation with Nozipho please be so kind as to return the pillow to the store and exchange the product for another item of the same value or a Homemark voucher. Please ensure that you return the product in its original packaging along with your slip.
Best regards
Morne
As per your telephonic conversation with Nozipho please be so kind as to return the pillow to the store and exchange the product for another item of the same value or a Homemark voucher. Please ensure that you return the product in its original packaging along with your slip.
Best regards
Morne
Homemark's reply15 Jul 2015, 12:08
Official
Hello Biancamcm,
As per your telephonic conversation with Nozipho please be so kind as to return the pillow to the store and exchange the product for another item of the same value or a Homemark voucher. Please ensure that you return the product in its original packaging along with your slip.
Best regards
Morne
As per your telephonic conversation with Nozipho please be so kind as to return the pillow to the store and exchange the product for another item of the same value or a Homemark voucher. Please ensure that you return the product in its original packaging along with your slip.
Best regards
Morne