VERY BAD SERVICE / NO FEEDBACK / DOES NOT ANSWER

Good day - emailed Noby on 29/12/2015 explaining that the replacement bullet blender I received from HomeMark is now also faulty i.e. smoking when in use.<br> I phoned her in January 2016 and she promised she would phone me back to advise when the courier would collect as I would now have to have it repaired and not replaced.<br> I really would appreciate feedback and a refund.<br> She has all my details and has been emailed as well as her supervisor called Carla.<br> The branch they are at is in Eastgate Ext. Sandton.<br> Thanks so much