Unresolved issue

<p>I was issued a gift card in 2013 after a faulty gift was replaced several times.</p> <p>Each time I have tried to use this card I have been unable to for several reasons</p> <p>1. The card was not activated and could not be activated on a weekend (the only time I can shop)</p> <p>2. The card expires before I am able to find something that I would like to purchase (once again nothing can be done as it is a Sa****ay)</p> <p>3. The card is reissued yet when I try to use it the next time it is not activated and could not be activated on a weekend.</p> <p>4. Once activated I cannot use it as I am told by the cashier that I have to spend the whole amount on the card at once or lose the balance (there is nothing that I want to purchase to make up the full value)</p> <p>5. I have to go out of my way to visit a homemark store where I do not usually shop in an attempt to find something suitable to use the gift card on, before I find something I would like the card expires again</p> <p>6. When trying to renew the card again (remember...this is MY money sitting in their account!) I am told to contact Afrozone who will deal with this.</p> <p>7. Afrozone promise to look into the issue and call me back which never happens despite several calls made to them.</p> <p>8. requests sent ********** for email contact details for afrozone so that I can have a record of communication go unanswered.</p> <p>MY MONEY SITS IN THEIR ACCOUNT WHILE I GET THE RUN AROUND !!! NOT ACCEPTABLE!</p> <p> </p>