1 reviews | Active since Jul 2016

30 Jul 2016, 10:12

unhappy with service

<p>im very unhappy with the service. i bought a camera last week at Homemark Westgate. when i got home i didnt have a battery in the camera. so i phoned the store and told them. they said they will phone the other stores and get one. in the week i phoned again and they said they will get back to me. this morning on the 30 july 2016 i went to the store again and they said the manager is on her way. so i waited around at Westgate till 11:30. I told them that Im going to a party today and need the camera battery. still no phone call. so i phoned the store 12:00. they said they are still waiting for the manager. im making all the calls and no one is getting back to me. I cant also phone and ride up and down the whole time. im not happy at all with the service.</p>

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Replies (2)
Homemark
Homemark's reply02 Aug 2016, 10:30
Official

Good day Cynthia

Please contact us on ********** to assist you further. We are unable to get hold of you on the number provided.

Regards

Customer Services Manager

's update02 Aug 2016, 11:54
Reviewer Update

good day

i was in a meeting. please phone me on ********** or ********** 400