BH
Bertie H

1 reviews | Active since May 2021

31 Jul 2022, 18:35

TOTAL UNPROFESSIONAL

Bought Airfryer in December 2021, because of space only started use it June 2022, second use the glass bowl crack. Took it to Tygervalley Branch,where I acted bought it and met Glenwill , firstly very unprofessional as his first reaction was the glass bowl is not covered, and clearly don't state that in the warrenty received with Airfryer. He started typing on his phone and after we asked him what he is doing, he said that his Area Manager Darrell is saying the same regarding not under guaranteed. When addressing us he was standing with his hands in his pockets,totally no respect for customers. We going to further this complaint with Milex themselves and as a supplier for Homemark this will also be discussed with them. He could've just said that we must take it up with Milex and we would've undestand, but from start he was not interested in helping us. December my moeny was good enough, but when comes to client service, zero interest

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