To terminate the contract

On the 5th I got a call from vodacom sales consultant from this number ***.

We had an agreement, and he aslo mentioned that should it happen that am not satistied with the product or i decide to change my mind i can return the product to the nearest vodacom store.

Yesterday I went to the nearest vodacom to return the product, reason being i wanted to upgrade (to take the Sim card offer for 20GB day and 20GB night for R200). Unfortunately they couldn't help me, because apparently they do not accept any returned products purchased online or anything delivered to a customer.

I was provided with this number ***4 to call and upgrade the offer, unfortunately they couldn't help me, because they say I am in a contract with homemark, not vodacom.

And another thing that grabbed my attention is the 'third-party letter', that read as follows " please help out with this third party. The client is actually available in the address the only problem we have is the client lost his ID and he hasn't been able to do it as he works Monday to Friday 6-6 so he works with his sister at the same company so I was hoping we could authorize delivery to be delivered to his younger sister who will be having her original ID and the customer proof of Residence and some sort of like an affidavit that states that the client lost his ID" which is not true.

I tried to write an email to the following email address ***; ***; *** which I got from the third party letter,unfortunately the email was not delivered to the mentioned above email

I also called the phone was not answered.

---------- Forwarded message --------- From: Temoso Mabuza <***> Date: Wed, 19 Oct 2022, 19:11 Subject: To terminate the contract. To: <***> Cc: <***>, <***