TERRIBLE SERVICE!!!!!

I placed an order on the Homemark Online page ,on the 5th May 2015 and i immediately sent them an email attached with a Proof of payment for this order.No email was sent back to me to acknowledge receipt of Proof of Payment . A week later ,I was notified that my order has been cancelled without any explanation whatsoever .I had to personally make a call to find out why my order had been cancelled ,it turned out that their staff members were inefficient to identify payments reflected on their statements or emails!<br> <br> One of the their online agent sent me an email (seven working days later)stating that one of my items is not in their stock .Why notify me after such a long time ?If this item is out of stock ,why is your website showing that this item is in stock?Why did you cancel my order without giving any explanation?<br> <br> I have spent countless phone calls with regards to this matter and have been getting empty promises .<br> <br> My online shopping experience has been nothing but a nightmare from Homemark .I wish Homemark could be reliable and professional like its competitors such as Verimark ,Glomail etc..<br>