TW
Tanya W

1 reviews | Active since Oct 2011

17 Aug 2015, 13:07

Still Waiting for my Parcel

I placed an order online on the 5th August 2015, I did an EFT payment same day and emailed it through to the email address given to me. <br> I sent an email on the 11 August asking to confirm when delivery would be... with no response<br> i emailed Again on the 13 August, with still no response, so i went online and sent them a Query on their customer care \contact us"page"

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Replies (1)
Homemark
Homemark's reply19 Aug 2015, 12:07
Official
Hello Grandmasta,

Thank you for bringing this matter to my attention. I have been informed by our online department that there was a delay in receiving stock. Please be advised that your parcel has been dispatched to the couriers and should be delivered to you within a day or two. We apologize for the delay in this regard.

You are welcome to tarck the parcell online using your tracking number: HMK28454/www.thecourierguy.co.za.

Best regards
Morne