Still waiting...

I ordered an item a month or so ago. On the day of the order, I realized, like a fool I ordered the wrong thing. I phoned the call centre and was told they will send the correct item the next day and collect the incorrect one as well. It has now been three phone calls later, and nothing. Well, did get a new order number but that was it.<br> I have even asked for a manager to call me. ALAS! It seems to be too much trouble for Homemark to assist a client. They got my money so they do not give a **** further.